Refund policy

Return & Refund Policy

Thanks for choosing our phone cases — we truly appreciate your support! We want every customer to feel confident and cared for, so we’ve outlined our return and refund guidelines below.

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All Sales Are Final

Because each order is prepared with care and attention, all sales are final. We’re not able to offer refunds, returns, or exchanges once an order has been placed.

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If Something Seems Off

If your order arrives and something doesn’t look right — such as a defect or incorrect item — please contact us within 7 days of delivery.
While we can’t guarantee replacements or refunds, we’re always happy to review your concern and help however we can.

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Shipping Information

Please double-check your shipping details during checkout.
We’re unable to replace or refund orders that are lost, delayed, or undeliverable due to incorrect addresses provided at purchase.

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Damaged Deliveries

If your package arrives damaged due to carrier handling, take a few photos and reach out to us within 7 days.
We’ll guide you through the next steps and assist however possible.

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We’re Here for You

If you have any questions or need help, our team is always happy to support you.
Thank you for shopping with us!!